Terms of Service

Last updated: February 23, 2026

1. Acceptance of Terms

By using Naxora, you agree to these terms. If you don't agree, please don't use our service.

2. Service Description

Naxora provides AI-powered customer service agents that run locally on your machine. We provide the software, default AI model access, and optional cloud features.

3. Your Responsibilities

You are responsible for the content your AI agent provides to customers, ensuring compliance with applicable laws, and maintaining your local system's security.

4. Billing & Cancellation

Paid plans are billed monthly. You can cancel anytime with one click. No contracts, no hidden fees. Refunds are handled on a case-by-case basis.

5. Data Ownership

You own all your data. Your business information, knowledge bases, and customer conversations remain yours. We do not claim any rights to your content.

6. Limitation of Liability

Naxora is provided “as is.” We are not liable for any damages arising from the use of our service, including but not limited to incorrect AI responses or system downtime.

7. Contact

Questions? Email support@naxora.ai.